SARA Complaint Process

The University considers that any problem or concern a student may have deserves attention and consideration. 
 
Students are encouraged to act on problems, complaints, and grievances in a constructive manner. Normal channels of communication ought to be used as the first mode of seeking resolution. 

It is the student鈥檚 right to follow all the steps outlined in the Student Handbook and Planner in the section titled, 鈥淪tudent Problem Resolution.鈥�


If you are a student in an online program and you have concerns and/or complaints:

  • First, please file a complaint with Ohio Dominican University per the Student Problem Resolution guidelines set forth in the Student Handbook. 

  • If an issue cannot be resolved internally and you reside in a  outside of Ohio, pursuant to the SARA Complaint Process, please contact the .

  • If an issue cannot be resolved internally and you reside in Ohio, you may file a grievance with the . Students may also contact our accrediting agency, the .

If you are a student in a program on the Ohio Dominican University campus and you have concerns and/or complaints:

  • First, please file a complaint with Ohio Dominican University per the Student Problem Resolution guidelines set forth in the Student Handbook.

  • If an issue cannot be resolved internally, you may file a grievance with the . Students may also contact our accrediting agency, the .

 

Additional Contact Info

National Council for State Authorization Reciprocity AgreementsState of Ohio
Matt Exline
Assistant Director of Program Approval Operations
Ohio Board of Regents
25 South Front Street
Columbus, OH  43215
(614) 728-3095
mexline@regents.state.oh.us

Questions? Contact Us
Heather Morris
Executive Assistant to the President & the VPAA
Institutional Research & Accreditation Liaison Officer
 (614) 251-4561
 morrish@ohiodominican.edu